Procurement Checklist - Docketing

FEATURE COMPARISON

FeatureLawToolBoxSoftware Option #2Software Option #3
Is the Docketing software Cloud-Based or On- Premises or Host?Cloud-based
Does the application allow you to create manual entries?Yes
Does application generate a history of who made what change and when?Yes
more features
Does application integrate with M365 Teams, Outlook, Word?Yes
award-winning
Can application configure customized new matters w M365 Teams w custom tabs and channels?Yes
featured by Microsoft
Does the application offer the possibility to add calendar reminders?Yes
Does the application offer the possibility to automate reminders to MS Teams?Yes
Does the application offer custom email reminders to individual events?Yes
Does the application offer email reminders based on the event/event type?No
Does the application offer firm template email reminders?
Does the application offer attorney template email reminders?
Does the application offer attorney/case template email reminders?
Does the application offer a consolidated email reminder report?Yes
date range report
Does the application offer the ability to change attorney assignment for multiple matters at a time?No
Does the application offer ECF workflow?Yes – with ECFX (Infotrack soon)
What courts are covered in the ECF workflow?See ECFX
Does the application offer the ability to copy events to another matter?No
Are you able to attach documents to the events? Is it visible to both Docketing staff and the recipient?Yes
Does the application offer the possibility to auto docket using AI?Yes
Does the application offer the ability to support ethical walls?Q4 2025
Does application integrate matters and individual deadlines with MS Planner and Tasks?Yes
Does the application offer a variety of reports?Yes
by firm, practice group, user, matter
Does the application offer the possibility to automate reports to User Inbox?Yes
date range reports to users Outlook
Does the application offer the possibility to automate reports to M365 Teams?Yes
date range reports to
MS Teams
Does the application offer the possibility to relate matters?No
Does application manage matter deadlines and status in ai-ready containers?Yes
Does your application integrate with M365 Copilot?Yes
1st legal app approved by Microsoft
Rate the User Interface, 1 through 5.

RULES

FeatureLawToolBoxSoftware Option #2Software Option #3
Do you offer court rules?Yes
What jurisdictions do you offer in your court rules?US
Canada +
Do the court rules include judge specific rules?Yes
What is the frequency of reviewing /updating existing rules?Rev’d daily
updated as needed
How frequently do you create court rules for new jurisdictions?Weekly
more frequently as needed
Do you create new court rules by firm request?Yes, subject to LTB discretion
Are the court rules created and maintained internally or by a third-party vendor?Internally by team of attorneys
Is the rule and other links able to be included in the calendar event/email reminder?Yes
Is a hyperlink to the rule and other links available in the calendar event/email reminder?Yes
Does calendar event link back to matter in applicationYes, 1-click access from Outlook entry back to matter in application

APPLICATION INTEGRATION

FeatureLawToolBoxSoftware Option #2Software Option #3
Does the application integrate Microsoft M365 and Outlook?Yes
award-winning
Does the application integrate management systems such as NetDocs & iManage?Yes
Netdocs
iManage
SharePoint
Does the application seamlessly integrate with case/practice management systems that are system record (source of truth) for matter?Yes
more than any other application
Does the application offer a robust API?Yes
additional $
Does the application provide ability for data extract?Yes
import and export

CUSTOMIZATION FEATURES

FeatureSoftware Option #1Software Option #2Software Option #3
Do you offer User Defined Fields (UDFs)?Yes
user tags
matter tags
Do you offer the ability to create custom reports?Yes
Do you offer the ability to create auto abbreviations?No
Do you offer the ability to create templates?Yes
can customize deadlines by venue
Do you offer the ability to create custom rules?Yes
additional $

INFORMATION SECURITY

FeatureLawToolBoxSoftware Option #2Software Option #3
What audit tools are available?Can audit calendar entries in Outlook across firm - addl $$
For cloud-based applications, what data security / cybersecurity do you provide?Appsource
secure-data
Does the application have SOC-2 compliance?pending
Does the application offer the possibility to use SSO?Yes
M365 OpenID
Can application handle 40k+ matter records (or more)?Yes
enterprise-ready

CUSTOMER SERVICE

FeatureLawToolBoxSoftware Option #2Software Option #3
How do you contact support?support
What is the response time for support?Tier 1 - same day
Do you have a support portal?email
support portal
Do you provide notice of known bugs?Yes
both in app
& newsletters
Do you provide announcements on matters that are impactful? i.e. last-minute court closure and cyberattacksYes
both in app
& newsletters
How are enhancement request handled?Online form